Contact information

Customer Support:

Office No: 021 023 3153


If you have received your Waybill Number and need to know urgently where your parcel is, please email  (Primetime Express Customer Service) Please give them your Order Number to locate your parcel.



Pinehurst, Durbanville

Cape Town

Western Cape


Office Hours:

For collections please to make an appointment.

Monday – Thursday 09h00 – 15h00

Friday 09h00 – 14h00

Send us a message

    Your Name (required)

    Your Email (required)

    Your Contact Number (required)

    Your Message


    We are taking the opportunity to give you some information on the Protection of Personal Information Act (POPIA) which comes into full effect on 1 July 2021. POPIA aims to promote the protection of your personal information as processed by public or private bodies and seeks to balance the right to privacy against other rights, such as access to information. POPIA will therefore regulate how South African businesses handle your personal information.  Best Beauty Buys SA takes the security of your personal information very seriously. We take every effort to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Best Beauty Buys SA has an obligation to apply due care in the management of personal information and comply with the legislation as it collects, processes, stores and destroys personal information records as part of executing business processes.  Access to your personal information is only permitted among our employees. Your personal information will only be processed based on the “Order Form” filled in when signing up as a Best Beauty Buys SA customer or with the necessary consent provided through any voluntary, specific, and informed agreement in terms of which you gave permission for the processing of your personal information.

    If you have any questions, please contact us through our Contact form.